Last Updated: August 07, 2025
Thank you for choosing to be part of our community at YaviMind ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at yavimindtele@gmail.com.
This privacy notice describes how we might collect, use, and share your information when you:
- Visit our website at yavimind.com
- Use our telehealth and associated services
- Engage with us in other related ways (including sales, marketing, or events)
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you:
- Register for our services
- Fill out forms or schedule appointments
- Engage in telehealth sessions
This information may include:
- Name, email, phone number, address
- Health history and other Protected Health Information (PHI)
- Payment information
- Device and usage data (e.g., IP address, browser type, access times)
We also collect certain information automatically, such as cookies, pixels, or similar technologies for analytics and performance purposes.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for the following purposes:
- To provide telehealth and mental health services
- For billing and payment processing
- To communicate with you, including appointment reminders and support
- For analytics and internal improvement of services
- To ensure compliance with legal, regulatory, or contractual obligations
All PHI is processed in accordance with HIPAA and other applicable laws.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information with:
- Licensed healthcare providers for treatment purposes
- Business associates and service providers under HIPAA-compliant Business Associate Agreements (BAAs)
- Regulatory bodies when legally required
We do not sell or rent your information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal and health information only as long as necessary to:
- Fulfill the purposes outlined in this privacy notice
- Comply with legal, accounting, or regulatory obligations (e.g., HIPAA data retention requirements)
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement technical and organizational security measures including:
- End-to-end encryption for data transmission and storage
- Access controls and role-based permissions
- Multi-factor authentication
- Routine audits and monitoring
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from individuals under 18 without verifiable parental or guardian consent. If we learn that we have inadvertently collected such information, we will delete it promptly.
7. WHAT ARE YOUR PRIVACY RIGHTS?
You have rights under HIPAA and other applicable laws to:
- Access your PHI
- Request corrections
- Withdraw consent for certain uses
- File a complaint with us or with HHS if you believe your rights have been violated
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We currently do not respond to DNT browser signals.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. Residents of certain states (e.g., California, Colorado, Virginia) may have additional rights such as:
- Right to know what personal information is collected and how it’s used
- Right to delete or opt-out of certain data uses
- Right to non-discrimination for exercising these rights
10. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this policy periodically.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To review, update, or request deletion of your personal information, contact us at yavimindtele@gmail.com. For PHI, your rights may be exercised under HIPAA as noted above.
By using our services, you agree to this Privacy Policy and consent to the data practices described herein.
